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Din sökning på 'customer satisfaction' gav 23 resultat
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  1. Valtori's year 2022: We succeeded in improving customer satisfaction during this very eventful year | Valtori

    The financial statements have been completed for Valtori’s ninth year of operation. In 2022, the use of Valtori's services continued to expand as a result of digitalisation and new customer relationships.
    https://valtori.fi/en/-/valtori-s-year-2022-we-succeeded-in-improving-customer-satisfaction-during-this-very-eventful-year
  2. Year 2021: Use of Valtori services expands further through digitalisation | Valtori

    The financial statements have been completed for Valtori’s eighth year of operation. As part of the new strategy, customer experience is now the most important objective.
    https://valtori.fi/en/-/year-2021-use-of-valtori-services-expands-further-through-digitalisation
  3. Valtori in 2023: Use of Valtori services expanded further | Valtori

    Valtori's financial statements for 2023 have been completed. In 2023, the use of Valtori’s services expanded and Valtori’s total turnover continued to increase. Growth particularly originated from the Tuve activities, although continuous services grew strongly in both the Tori and Tuve operating areas.
    https://valtori.fi/en/-/valtori-in-2023-use-of-valtori-services-expanded-further
  4. Valtori in 2024: Investments in overall strategy and the development of internal operating models | Valtori

    Valtori’s operations and financial situation in 2024 mainly turned out according to plan. Turnover continued to grow slightly, and the realised cost correlation was excellent.
    https://valtori.fi/en/-/valtori-in-2024-investments-in-overall-strategy-and-the-development-of-internal-operating-models
  5. Valtori in 2025: Productivity developed in a positive direction | Valtori

    In 2025, the operations and financial performance of the Government ICT Centre Valtori were largely in line with plans. Cost recovery of operations was excellent.
    https://valtori.fi/en/-/valtori-in-2025-productivity-developed-in-a-positive-direction
  6. Valtori's new vision: Safe and smooth ICT services – working for Finland | Valtori

    Valtori is currently working on several projects and reforms that are important for our future: Valtori's Valo internal development programme, the implementation programme for the new service strategy and the central government's productivity programme. We, our customers and society have a lot going on. We also needed to update our vision in order to respond to this and keep up with the times.
    https://valtori.fi/en/-/valtori-s-new-vision-safe-and-smooth-ict-services-working-for-finland-
  7. First Valtori responsibility report released – here are the highlights | Valtori

    “Responsibility is an important value for any organisation, and also a core value for Valtori. I am pleased that we have started to promote sustainable development in a structured and systematic way,” says Valtori CEO Tero Latvakangas.
    https://valtori.fi/en/-/first-valtori-responsibility-report-released-here-are-the-highlights
  8. Figures and history | Valtori

    Valtori's operations started on 1 March 2014. In total, the sector-independent ICT tasks of approximately 80 government entities were transferred to Valtori. Valtori has approximately 1,300 employees.
    https://valtori.fi/en/figures-and-history
  9. Current news | Valtori

    Current news Current news RSS (Opens New Window) (Opens New Window) Kaikki Blog News Mobile device management data breach: no new information on compromised data News 7.5.2026 Global market situation increases device and licensing costs in State I...
    https://valtori.fi/en/current-news
  10. Sustainability report 2023: We streamline interactions using digital channels | Valtori

    Valitse kieli Suomi Välj språket Svenska Select language English We streamline interactions using digital channels Sustainability goal: We streamline customer interactions using digital channels Developing digital channels and thus streamlining cu...
    https://valtori.fi/en/sustainability-2023-we-streamline-interactions-using-digital-channels
  11. Sustainability report 2023: Social sustainability | Valtori

    Valitse kieli Suomi Välj språket Svenska Select language English Social sustainability At Valtori, social sustainability is reflected in our strategy by the meaningful work theme. Social sustainability is continuous work that requires the ability ...
    https://valtori.fi/en/sustainability-2023-social-sustainability
  12. Competitive bidding processes | Valtori

    When purchasing basic IT equipment and consulting services, we use Hansel’s framework agreements. For high-volume purchases, Valtori arranges a bidding competition as an online auction. Most of the bidding competitions are implemented using the online bidding system of Cloudia.
    https://valtori.fi/en/competitive-bidding-processes
  13. Organisation and steering | Valtori

    Valtori is an agency that operates in the administrative branch of the Ministry of Finance. Valtori's operations are based on legislation and decrees.
    https://valtori.fi/en/organisation-and-steering
  14. Working at Valtori | Valtori

    Valtori is a vantage point! Valtori is creating the foundation for the digitalisation of public administration. You will be working as part of the leading competence network in the field of ICT in Finland while serving a large and diverse clientele.
    https://valtori.fi/en/working-at-valtori
  15. Sustainability report 2023: Valtori’s ICT services for central government | Valtori

    Valitse kieli Suomi Välj språket Svenska Select language English Valtori’s ICT services for central government Valtori’s task is to ensure that the central government’s everyday life with ICT services and tools is smooth and safe. We produce secto...
    https://valtori.fi/en/sustainability-2023-valtori-s-ict-services-for-central-government
  16. Description of document publicity | Valtori

    Description of document publicity Valtorin asiarekisterin ja palvelujen tiedonhallinnan yleiskuvaus Description of document publicity Introduction Pursuant to section 28 of the Act on Information Management in Public Administration (9.8.2019, 906/...
    https://valtori.fi/en/description-of-document-publicity
  17. Year 2020: Valtori's customer and personnel satisfaction increased in the midst of the pandemic | Valtori

    8.3.2021 | Valtori's financial statements have been published. During the exceptional year of 2020, the coronavirus pandemic caused the central government switch to remote working on a large scale. By rapidly increasing capacity and though other measures, Valtori ensured that remote working was made possible. The number of online meetings more than doubled and the number of simultaneous remote connections per month increased from 8,000–10,000 users to more than 30,000 users.
    https://valtori.fi/en/-/year-2020-valtori-s-customer-and-personnel-satisfaction-increased-in-the-midst-of-the-pandemic
  18. Customer and personnel satisfaction – what is the overall feeling? | Valtori

    17.12.2019 | As the year is closing, it is a good time to review both customer and personnel satisfaction.
    https://valtori.fi/en/-/asiakkaidemme-ja-henkilostomme-tyytyvaisyys
  19. Valtori's customer advisory board to be overhauled with the aim to increase the effectiveness of customer governance | Valtori

    18.1.2021 | The Ministry of Finance has reorganised and reappointed Valtori’s customer advisory board for the term of office from 1 January 2021 to 31 December 2024.
    https://valtori.fi/en/-/valtori-s-customer-advisory-board-to-be-overhauled-with-the-aim-to-increase-the-effectiveness-of-customer-governance
  20. Valtori transforms: Statewide competitiveness through the Transformation programme | Valtori

    16.6.2020 | Government ICT Centre Valtori is about to launch a long-term transformation programme.
    https://valtori.fi/en/-/valtori-transforms-statewide-competitiveness-through-the-transformation-programme
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