Valtori’s organization

In the spring of 2025, we reorganized our operations and production. The goal of this transformation was to make our company a more unified, productive, and cost-efficient ICT governance group serving Finland’s ICT interests.

Our task at Valtori is to ensure that the everyday use of ICT services and tools in the central government is seamless and secure.

Valtori is an agency that operates in the administrative branch of the Ministry of Finance. Valtori is led by its CEO.

Pictured are the members of Valtori’s management team: CEO Marja Rantala, Director general Sakari Marttila (Infrastructure Services), Director general Matti Nurmi (End-User Services), Director general Hannu Naumanen (ICT Support Services) and Director general Jari Virtanen (Customer Relations and Service Portfolio), HR Director Aino Heikkinen, Communications Director Maija Ilvonen, Finance director Hanna Kuikka, Administrative director Kimmo Suopajärvi, Strategy director Jani Nissinen.
Image: Valtori's magament board (image source: Valtori). Click to enlarge the image.

 

Infrastructure services

The Infrastructure services result area is responsible for technology platform services, network services, identity and access management services, as well as customer-specific solutions and expert services. The result area consists of four units.

End-user services

The End-user services result area is responsible for device services, mobile and communication technology services, customer support, and regional services. It consists of three units.

ICT support services

The ICT support services division oversees IT processes and operating models, as well as security and project services. It consists of three units.

Customer relations and Service portfolio

The Customer relations and Service portfolio result area is responsible for customer relationship management, the customer collaboration model, and the management and development of the service portfolio. It consists of four units: Customers 1–3 and Service portfolio.

HR services

The Human Resources unit is responsible for HR strategy and management, occupational safety, competence management, workplace services, assistant services, and security clearances. The unit has two areas of responsibility.

Communications

The Communications unit centrally manages professional communication for employees, customers, stakeholders, ICT partners, and decision-makers. It coordinates advocacy work, including stakeholder networks, sustainability development and reporting, and aligns key messages.

Finance and reporting

The Finance and reporting unit is responsible for service pricing, internal and external accounting, financial services, invoicing, reporting, and data platforms. The unit has three areas of responsibility.

Administration and legal affairs

The Administration and legal affairs unit provides general administration, legal services, and compliance verification services, as well as internal auditing.
We support the entire company by providing legal advice and guidance while ensuring that standardized services comply with regulations. We also manage and coordinate international cooperation.

Strategy process

The Strategy process unit is responsible for strategic processes, architecture management, and the development of architecture operating models.

Our operations are governed by laws and regulations

In accordance with the Act on the Arrangement of the State's Common ICT Services, the Ministry of Finance is responsible for providing strategic guidance to Valtori, steering ICT preparedness, readiness and security and providing guidance concerning business policies. It is also responsible for defining Valtori’s long-term policies and objectives for results.

In accordance with the Act on the Public Administration’s Security Network Activities, the Ministry of Finance is responsible for the general administrative, strategic and financial guidance and supervision of security network activities, as well as for the guidance and supervision of ICT preparedness, readiness and security. The Ministry of Finance is responsible for providing guidance and supervision to the security network service production after consulting the Tuve advisory council.

Valtori provides basic IT services in accordance

  • with the Act (1226/2013) and Decree (132/2014) on the Arrangement of the State's Common ICT Services
  • and on the Act (10/2015) and the Decree (1109/2015) on the Public Administration’s Security Network Activities.

Steering model

Valtori’s customer advisory board supports customer steering and operational development.

The advisory board for security network activities supports the Ministry of Finance in the strategic and financial guidance of security network activities, guidance of ICT preparedness, readiness and security, as well as the steering of security network service production.