Valtori is an agency that operates in the administrative branch of the Ministry of Finance. It provides basic IT services in accordance with the Act (1226/2013) and Decree (132/2014) on the Arrangement of the State's Common ICT Services and on the Act (10/2015) and the Decree (1109/2015) on the Public Administration’s Security Network Activities.
In accordance with the Act on the Arrangement of the State's Common ICT Services, the Ministry of Finance is responsible for providing strategic guidance to Valtori, steering ICT preparedness, readiness and security and providing guidance concerning business policies. It is also responsible for defining Valtori’s long-term policies and objectives for results.
In accordance with the Act on the Public Administration’s Security Network Activities, the Ministry of Finance is responsible for the general administrative, strategic and financial guidance and supervision of security network activities, as well as for the guidance and supervision of ICT preparedness, readiness and security. The Ministry of Finance is responsible for providing guidance and supervision to the security network service production after consulting the TUVE advisory council.
Valtori's steering model
Valtori’s customer advisory board supports customer steering and operational development.
The advisory board for security network activities supports the Ministry of Finance in the strategic and financial guidance of security network activities, guidance of ICT preparedness, readiness and security, as well as the steering of security network service production.
Valtori's customer advisory board nominated by the Ministry of Finance supports customer steering and the development of operations. Among other things, the customer advisory boards discuss and monitor the development of operations and services, service quality, customer satisfaction, service pricing, cost development and matters related to service deployment.
The advisory board for security network activities nominated by the government supports the Ministry of Finance in the strategic and financial guidance of security network activities, the guidance of ICT preparedness, readiness and security, as well as the steering of the security network service production.
The task of the customer and cooperation team for security network activities, which is nominated by the Ministry of Finance, is to coordinate and consider the needs of the parties responsible for security network activities and those of the network users, service providers and other stakeholders. The team submits initiatives related to its tasks to the advisory board for security network activities, the Ministry of Finance and Valtori.
In addition to Valtori, Suomen Turvallisuusverkko Oy (STUVE) provides services for the security network. Valtori provides ICT and integration services, whereas Suomen Turvallisuusverkko Oy provides network and infrastructure services.
Further information on security network activities is available on the website of the Ministry of Finance.
Valtori’s organisation
Valtori reformed its organisation in Spring 2022 to meet its renewed, customer-oriented strategy. At the heart of the strategy is the vision: we want to be the ICT partner that enables the customer’s success.
Figure: Valtori’s organisation (source: Valtori)
The profit centres are:
- Customer experience,
- Joint services,
- Tori services,
- Tuve services,
- Security,
- Personnel experience,
- Finances and efficiency; and
- Communication and marketing.
Valtori is led by its CEO.