Valtori: Frontpage

8.3.2021 /

Year 2020: Valtori's customer and personnel satisfaction increased in the midst of the pandemic

Valtori's financial statements have been published. During the exceptional year of 2020, the coronavirus pandemic caused the central government switch to remote working on a large scale. By rapidly increasing capacity and though other measures, Valtori ensured that remote working was made possible. The number of online meetings more than doubled and the number of simultaneous remote connections per month increased from 8,000–10,000 users to more than 30,000 users.

20.1.2021 /

Transformation Programme to overhaul Valtori's operations: customers will have more influence and receive better services

The implementation of Valtori's Transformation Programme 2020-2022 has begun. Representatives of the Ministry of Finance are involved in directing the programme. The implementation phase will last two years.

18.1.2021 /

Valtori's customer advisory board to be overhauled with the aim to increase the effectiveness of customer governance

The Ministry of Finance has reorganised and reappointed Valtori’s customer advisory board for the term of office from 1 January 2021 to 31 December 2024.

23.7.2020 /

Paula Kujansivu appointed as the Chief Transformation Officer at Valtori

Paula Kujansivu, Adjunct Professor, D.Sc. (Tech.), M.Sc. (Tech.), M.A., was appointed as the Chief Transformation Officer and a member of the management team of Government ICT Centre Valtori.

16.6.2020 /

Valtori transforms: Statewide competitiveness through the Transformation programme

Government ICT Centre Valtori is about to launch a long-term transformation programme.

12.6.2020 /

Valtori’s 2019 financial statements published

The year 2019 was Valtori’s sixth year in business. Service use expanded further due to digitalisation, with Valtori’s operations growing as a result.

19.3.2020 /

Central government now telecommutes – critical services will be secured also during heavy loads

All central government employees who can telecommute are now doing so as instructed by the Finnish Government.

17.3.2020 /

Amendments to the Act on the Arrangement of the State’s Common ICT Services clarify Valtori’s steering

The amended Act entered into force on 15 March 2020.

17.12.2019 /

Customer and personnel satisfaction – what is the overall feeling?

As the year is closing, it is a good time to review both customer and personnel satisfaction.

5.12.2019 /

Deputy Parliamentary Ombudsman: Valtori’s organisation model is compliant with legislation

The decision was made at the end of November.

11.7.2019 /

Pirjo Pöyhiä, Chair of Valtori’s Board of Directors

Pirjo Pöyhiä, M.Sc. (Agriculture and Forestry) acts as the chair of Valtori’s Board of Directors from 1 August 2019 to the end of the term (14 March 2020).

13.3.2019 /

Valtori’s 2018 financial statements published

The year 2018 was Valtori’s fifth year in business. The harmonisation of customer-specific solutions that were transferred to Valtori proceeded according to plans, but achieving the target state will still take several years of purposeful development. Harmonised services enable high data security, efficient maintenance and systematic service development.

20.2.2019 /

One Valtori for more harmonised operations

On 1 April 2019, the Government ICT Centre Valtori will adopt a new organisation – One Valtori. The objective is to have operations that are as unified and customer oriented as possible. The change also supports Valtori’s new strategy, with first-class customer experience and understanding forming its core.