At Valtori, sustainability and responsibility are an integral part of our statutory duties as a provider of ICT services. Our second-ever sustainability report describes the promotion of sustainable development and the sustainability of our operations in 2022.
We develop, maintain and protect the country's largest ICT environment with our partners to help our customers succeed so that we can bring Finland forward together.
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The financial statements have been completed for Valtori’s ninth year of operation. In 2022, the use of Valtori's services continued to expand as a result of digitalisation and new customer relationships.
The Finnish Government has appointed Master of Social Sciences Marja Rantala as the CEO of the Government ICT Centre Valtori.
We compiled practical instructions and tips for central government personnel to streamline their work during possible power outages.
“Responsibility is an important value for any organisation, and also a core value for Valtori. I am pleased that we have started to promote sustainable development in a structured and systematic way,” says Valtori CEO Tero Latvakangas.
The financial statements have been completed for Valtori’s eighth year of operation. As part of the new strategy, customer experience is now the most important objective.
The Valtori Transformation Programme, which runs from 2020 to 2022, focused its first year of implementation on laying the foundation for the new strategy. The most important achievements related to customer cooperation, cost-effectiveness and the goal-orientation of operations.
Valtori's new organisational structure was supposed to enter into force from the beginning of the new year. However, the schedule will be postponed by two months, which means that the organisational reform will enter into force on 1 March 2022.
The Government ICT Centre Valtori will reform its organisation to meet tits renewed, customer-oriented strategy. At the heart of the strategy is the vision: we want to be the ICT partner that enables the customer’s success.
In May, Tero Latvakangas started in the CEO position in the Government ICT Centre Valtori. Under his leadership, Valtori has now renewed its strategy for 2022–2024.
The Finnish Government has appointed M.Sc. (Tech.) Tero Latvakangas CEO of the Government ICT Centre Valtori. Latvakangas has previously worked as the production manager of Valtori.
Valtori's financial statements have been published. During the exceptional year of 2020, the coronavirus pandemic caused the central government switch to remote working on a large scale. By rapidly increasing capacity and though other measures, Valtori ensured that remote working was made possible. The number of online meetings more than doubled and the number of simultaneous remote connections per month increased from 8,000–10,000 users to more than 30,000 users.
Transformation Programme to overhaul Valtori's operations: customers will have more influence and receive better services
The implementation of Valtori's Transformation Programme 2020-2022 has begun. Representatives of the Ministry of Finance are involved in directing the programme. The implementation phase will last two years.
Valtori's customer advisory board to be overhauled with the aim to increase the effectiveness of customer governance
The Ministry of Finance has reorganised and reappointed Valtori’s customer advisory board for the term of office from 1 January 2021 to 31 December 2024.
Paula Kujansivu, Adjunct Professor, D.Sc. (Tech.), M.Sc. (Tech.), M.A., was appointed as the Chief Transformation Officer and a member of the management team of Government ICT Centre Valtori.
Government ICT Centre Valtori is about to launch a long-term transformation programme.
The year 2019 was Valtori’s sixth year in business. Service use expanded further due to digitalisation, with Valtori’s operations growing as a result.
All central government employees who can telecommute are now doing so as instructed by the Finnish Government.
Amendments to the Act on the Arrangement of the State’s Common ICT Services clarify Valtori’s steering
The amended Act entered into force on 15 March 2020.
As the year is closing, it is a good time to review both customer and personnel satisfaction.