We provide basic IT services for the entire central government. Our customers receive secure and cost-efficient ICT services along with the necessary devices and systems. Our services enable government employees to do their work, even in exceptional situations.

We produce part of our services ourselves, and the rest we purchase from our partners. We provide our services in two different environments: the common network used by the central government and the security network used by Finnish security authorities. 

Comprehensive IT services 

In accordance with our service strategy, we have divided our services into service portfolio areas that bring together similar services for our customers’ needs.  

  • ICT services for individuals
  • Help desk services
  • ICT services for organisations
  • ICT background services
  • Information security services

We offer a wide range of services, and the scale of our operations is illustrated by the fact that we are responsible for over 100,000 workstations and 12,000 servers.

Explore our services:

Valtori’s service portfolio. At the top is the service portfolio level, followed by service categories. Each service category contains one or more individual services.
Image: Valtori’s service portfolio. At the top is the service portfolio level, followed by service categories. Each service category contains one or more individual services. Image source: Valtori. Click to enlarge the image.

 

 

ICT Services for Individuals

Enable secure and efficient ICT services, along with the devices and systems needed for daily work - such as computers, mobile devices, and communication applications. Our services allow customers to work in environments with different security levels, both in the office and remotely.

Help desk services

Assist government employees in using shared ICT services and resolving issues smoothly through service portals and by phone at all security levels. We improve customer experience and cost-efficiency by utilizing modern technologies in handling support requests.

ICT Services for Organisations

Provide government organizations with cost-effective basic ICT services, such as identity and access management solutions, domain services, network communication services, licenses, and expert platform services. Our services enable customers to focus on their core operations while considering different security levels.

ICT Background Services

Support shared government ICT services by producing, maintaining, and protecting data center and capacity services, network services, as well as integration and database services. This foundation allows our customers to build their operations and deliver services digitally.

Information Security Services

Secure government organizations’ endpoints, servers, and network communications comprehensively. Log collection and centralized monitoring ensure round-the-clock secure operations within government administration. We have built our security services according to the highest security standards, enabling our customers to focus on their core activities.

Portfolio area roadmaps

New portfolio area roadmaps bring together development targets within each portfolio area into a single view. The purpose of the roadmap is to ensure the implementation of the strategy within the portfolio area. In addition to service-specific development targets, the roadmap addresses inter-service and cross-service development needs within the portfolio area.

Roadmaps are used internally for service management and development leadership, as well as in stakeholder collaboration with customers. Our customers can view the portfolio area roadmaps in Valtori’s customer workspace.

Customers: For more information about our services and how to deploy them, please contact your account or customer service manager. For more information on our services, please see Valtori’s customer workspace and Joiku customer workspace.

Services are constantly being developed 

This development work will ensure that our services meet customers’ needs and are produced according to these needs in a constantly changing operation and technology environment. Development is carried out in services, customer relationships and internal operations.