Our shared values guide our operations and the strategy defines long-term goals and priorities. The service strategy guides the development of our service range and the provision of services.
Values guide our operations
Our shared values form the basis for our operations. They guide our choices and decisions in different situations.
Image: Valtori´s values are: Responsible and sustainable, Appreciative, Reliable and Skilled (image source: Valtori)
- Responsible and sustainable: We take responsibility and sustainability into consideration in such things as procurement, travel, the use of materials and in relation to personnel equality, non-discrimination, wellbeing and development opportunities.
- Appreciative: We are experts whose work is based on cooperation. We follow common practices, appreciate and value others, communicate clearly and facilitate open dialogue and participation.
- Reliable: We build trust in cooperation relationships. We foster a psychologically safe work community and a good atmosphere so that we are a healthy community that is capable of renewal.
- Skilled: We are proud of our own expertise in a good way and, at the same time, willing to continuously develop this. We will update and renew and create added value for ourselves and our clients.
The customer is at the centre of Valtori's strategy
Valtori's task is to provide secure and compatible ICT services to the central government in line with our vision safe and smooth ICT services - working for Finland.
The four main objectives of the strategy are
- satisfied customer
- meaningful work
- excellent functional capacity and
- cost-effective operation.
Image: Valtori's new vision: Safe and smooth ICT services – working for Finland (image source: Valtori)
Service strategy provides detailed and concrete information on the development of the service range
The service strategy was created in 2023 in cooperation with Valtori employees, clients and the Ministry of Finance. The service strategy guides the development of our service range and the provision of services.
Valtori's service strategy themes
- Sharpening our range of services
- Enhancing the efficiency of services
- Implementation of a transition to cloud
- Adding flexibility to service development
The service strategy implementation programme was launched in 2024 for the implementation of development measures. The service strategy will be visible to clients in the form of an updated, customer-oriented service range.