Platform and system solution services for the central government

Shared platforms and systems enable high-quality websites, efficient service and licence management and well-functioning case management, work spaces for co-operation, customer service and online services.

For the service enironment used by the security authorities is provided information system solution services.

Publishing platform service

Publishing platform services enable organisations to provide high-quality, accessible and secure websites that can be used to create, publish and maintain content independent of time and place and with confidence in the high availability and functionality of the service. External communication can be carried out conveniently with the popular YJA publishing platform service, and there is a versatile and reliable Intranet publishing platform available for internal communication.

In addition, shared platforms provide an opportunity to utilise content and skills across organisational boundaries. The service includes a content production and management user interface with add-ons and hosting and support services. When organisations do not have to take care of technical implementation and maintenance, they can concentrate on content production and their core functions more efficiently.

Our analytics service for websites offers a versatile solution to meet the needs of your organization’s website development. By tracking and analysing website traffic, it is possible to improve the user experience of the site and determine customers’ requirements, for example. Our analytics service is suitable for both Internet and Intranet sites.

Sivi is an Intranet platform for internal communication, information sharing and interaction in organisations. The customer organisation’s own site is built on the central government’s shared template. The platform is versatile, and it offers modern tools for the needs of internal communications and cooperation. In addition, it ensures information security and is reliable and easy to deploy.

Vana is designed for three different applications. Shared Vana is a cost-effective basic solution for tracking and analysing website traffic. The service is supplied as a SaaS service, and it can be quickly and easily implemented. Customer-specific Vana is a solution for more demanding customer requirements and for restricted operating environments. The service is implemented in co-operation with the customer during an implementation project. In addition, Valtori provides expert services and training to help customers utilize their own analytics tools more effectively.

Case management platform service

The case management platform service enables organisations to develop their operations towards working methods that are real time and independent of place. The service supports information management throughout the various phases of its life cycle and helps agencies digitalise their operations. In addition, it supports the development of online services and increases the transparency of case management. Information management and operations become more efficient, when information is harmonised, targeted at the user and easy to find. The service offers an agency a shared information pool, in which the information is only saved once.

The VirastoVahva case management solution is a standardised case, document and archive management system for public administration. The modular, scalable and easy-to-use solution enables effective and versatile case management, adapted to the needs of the organisation. VirastoVahva is based on the secure and certified Public 360° product from Tieto. It is one of the leading case management products in the Nordic countries.

Service management platform service

The service management platform service provides an organisation with a service management environment that meets the organisation’s requirements. The platform is used to manage the agency’s own substance and IT services as well as the IT services provided by Valtori. Depending on the service, users may include the organisation’s end customers and/or personnel.

The Toimi service management solution is an easy-to-use, secure and modular system, from which an organisation can implement the functionalities it needs and expand the use of the system later when new needs emerge. The system is based on the versatile ServiceNow products and can be used, for example, in IT services, personnel and financial management and core substance processes. The system can be implemented for different information security levels.

Application development system service

The application development system service includes Testi, which is a testing and consultation service. Testi offers help with the testing and quality assurance of ICT services. The service can contain, for example, the overall planning and coordination of testing, requirement specification assessment, assessment of the current status of test processes (TPI analysis), functional testing, performance testing, automated testing and usability testing. The service consultants will test ICT services according to coherent quality criteria, in a consistent manner.

Cooperation platform service

The cooperation platform service enables flexible and safe cooperation and networking within the organisation and between stakeholders in an easy-to-use and versatile teamwork environment. The service makes it easy for work groups, projects or networks to manage and share documents, and it facilitates teamwork. It also enables agile project management and monitoring of events in various development teams. Deployment is easy.

The versatile and scalable Tiimeri cooperation and workspace solution is a website that is maintained and used via a browser; it is intended for purposes such as document management and sharing in work groups, projects or networks and as a teamwork platform. The service includes a workspace service, a project service, a wiki functionality and user-specific limited disc space; it also includes user-specific additional disc space and a main user service as additional services. Tiimeri is located on local servers in Finland and fulfils the basic requirements for information security.

E-service platform service

In the e-service platform service, the Lomake.fi platform is available for a limited time for government organisations that have online forms.

The Lomake.fi service platform is a platform for e-service forms, where central government organisations can provide electronic form services. Customers are responsible for the implementation of electronic forms in accordance with the agreement between the customer and Posti Messaging.

Information on the forms and their location must be added to the service information pool offered by Digital and Population Data Services Agency.

Contact information:

Valtori: [email protected] (e.g. Admin user interface, main user IDs)
Digital and Population Data Services Agency: [email protected] (service information pool)

Platform and system solution services

Publishing platform service

Shared publishing platform YJA

Internal communications publishing platform Sivi

Vana – analytics service for websites

Case management platform service

Case management solution VirastoVahva

Service management platform service

Service management solution Toimi

Application development system service

Cooperation platform service

Shared workspace solution Tiimeri

E-service platform service

Lomake.fi

Further information on Valtori's services